Our community website is a big place! Between photo galleries, events calendar, classified ads, discussion forums, announcements, blogs... - the range of tools and capabilities can be a bit overwhelming at first. The best advice I can offer is to start small, with a few simple tasks most useful for you, and then add new ones as you become more comfortable.
This e-book offers a series of "How-to" articles to help you get started! Just select the topic you need help with below, or browse through the book to get an idea of what's possible - use the forward and back "navigation" links at the bottom of each page.
Finding what you're looking for shouldn't be a chore, but it's a real challenge to organise all of the information relevant to our community so that everything is at your fingertips! Fortunately, lasqueti.ca provides a suite of tools to help.
In these articles you'll find more detailed information about how to find out what's new on the site and how to get automatic e-mails whenever something is posted on the site that is of interest to you!
Articles needed for this How-To:
Lasqueti.ca allows anyone in the community to post content to the website. This makes the site more democratic - created and maintained by the whole community. It is worth spending a little time to learn about all the different ways you can post stuff - from classified ads to events to blogs, your contributions will be most useful and easier to publish if you select the right type of post.
Posting stuff to lasqueti.ca is easy - everything is done through your browser, using tools right on the website! See the articles below for instructions on how to post various types of content and how to use the editing and upload tools effectively...
Important Note: You must be logged-in to the website to post content.( -see How-To: Get More for more info.)
Articles needed for this How-To:
A 'News Item' can be used for any type of announcement to the Lasqueti Community. All news items are displayed in the "What's News" block on the front page of the website, with most recently posted news items listed at the top. A news item can also be associated with one of the broad topics on the site so it shows up in that area, and even associated with a particular page on the site - if that page has its own news block, then the news item will also show up on that page.
You should see your News Story in full. Notice there is an "Edit" tab at the top of the page - you can always return to the page and click on this tab to update or delete your news item. (You can also edit or delete any of your news items under "My Community.. My News") You should also see a link to your story at the top of the "What's News" block on the front page.
An 'Event is really just a 'News Item' - an announcement to the Lasqueti Community - with a specific date and or time. All events are displayed in the "What's News" block, when they are posted, and then in the "Upcoming Events" block as their date draws near. In addition, all events are displayed on the Community Events Calendar. An event can also be associated with a particular page on the site - if that page has its own events block, then the event will also show up on that page.
You should see your new Event in full. Notice there is an "Edit" tab at the top of the page - you can always return to the page and click on this tab to update or delete your Event item. (You can also edit or delete any of your news or event items under "My Community.. My News") You should also see a link to your story at the top of the "What's News" block on the front page.
The classified ads section of the site allows you post and browse ads for anything from "ride wanted" to "house for sale". New ads are displayed on the front page (What's News) and on the Community home page
That's it.
Posting photos is easy, using tools right here on the website;
When you view the details of any of your own photos, you'll see that the page has "View" and "Edit" tabs. The View tab shows you what others will see when they look at your photo's details page. The Edit tab allows you to go back and change ANY of the information you entered above, or even delete the post to remove it from the site completely. You can ALWAYS edit your own posts on lasqueti.ca. So relax - mistakes happen, and you can fix them!
Photos posted on the website are very public - please keep in mind that this site reflects on our community to the wider world.
Failure to follow these guidelines or repeated abuse of the system will result in "trusted user" privileges being revoked.
An 'Incident Report' is used to document and report something undesirable, to alert the community and hopefully curb harmful behaviours. These reports are heavily moderated - please stick to the facts only - What, When, How - no finger pointing, accusations, or innuendo please.
Your "Incident Report" will automatically be forwarded to the Lasqueti E-mail List (unless you choose not to do so).
(You can format your post using the simple web editor - see How-To Format Your Post)
You should see your Incident Report in full. Notice there is an "Edit" tab at the top of the page - you can always return to the page and click on this tab to update or delete your news item. You can also "Comment" on your item to add more details, etc.
Unless you chose not to, your original report is sent to the Lasqueti E-mail List - none of the subsequent edits or comments will be sent to the list.
If you would like to submit an Incident Report anonymously, or you know someone who'd like to submit one non-electronically, please send a request to Peter J., or e-mail mailman-owner [at] lists [dot] lasqueti [dot] ca and we will post the request for you without any identifying information.
Some items posted to the website will automatically be sent out on the Lasqueti E-mail List (Peter's List). This gives you the widest possible readership for your post, and hopefully will keep these post more organized and easier to find (i.e., when you realize you really DO need an extra truckload of firewood... now who was it again that had some for sale...?)
The following items posted to the site will automatically go out on Peter's List:
Posting stuff on the site is easy, and keeps the site up-to-date with all the latest news. Your posts are automatically forwarded to Peter's List, where they will be sent out in the next e-mail digest.
There's lots of help here on posting to the website:
If you have something for the list that you don't want on the website for whatever reason, you can still send your submissions by e-mail to Email_List [at] lasqueti [dot] ca
Short for "weB log", a blog is simply your personal space on lasqueti.ca. You don't need to worry about your article fitting into a category, or being relevant to everyone - this is your space and you can post what you like there. For example, if you are an avid gardner, you could keep entries for different planting dates or organic insect control methods you use; or you could use your blog to write articles about issues you feel are important and should be discussed; or perhaps you want to share some of your poetry or philosphical ramblings.
Want to know more? This short video (3 mins) is an excellent starting point: Blogs in Plain English.
That's it. Your latest article will always appear at the top of your blog. Others can see you blog by visiting "My Community... Blogs" and your article will also appear in the "Latest Blog Posts" block.
There are many ways to post messages on lasqueti.ca:
By contrast, the Discussion Forums are used for starting and holding longer-duration discussions about anything you find relevant. This can include anything from committee planning work and document sharing, to an online book club. Anything that is more "discussion" oriented as opposed to "announcement" oriented.
The forum provides some very powerful tools, but the basics are easy to use once you get the hang of it. The best advice I can offer is to just dive in - but here are some basic tips to keep in mind:
The lasqueti.ca website provides a host of ways for you to get your message out:
The discussion forums are most useful for starting and holding an on-going discussion!
There are several ways to navigate through a discussion:
That covers the basics - but if you want to get the most out of these forums, have a look at the next Topic in this forum.
The lasqueti.ca forums are a flexible and powerful tool for communicating with your community. Here are some features that will help you get the most out of this tool.
Simply make a request for a private forum. Provide a list of the people who should be allowed to contribute to and read the forum (all must have accounts on lasqueti.ca)
When you view your poem, you'll see a small link to "favourite poems" at the top - click on this to see a list of all recently submitted "favourite poems" on the site.
When you add or edit a "post", you can use the "rich text editor" (fckeditor) to add formatting. Using it is similar to the toolbars in Word, but it has fewer options. Always remember, your are editing an HTML document, so the editor is restricted in what it can do - this is not a Word document!
Here are some tips to get you started:
Anyone connected to Lasqueti can be remembered and paid tribute by listing them on the Lasqueti Dead or Beloved Dead lists. All persons on these lists are submitted by members of the Lasqueti community. Here's how:
You should see your new page in full. Notice there is an "Edit" tab at the top of the page - you can always return to the page and click on this tab to update or delete your submission. You should also see that this person has been added to the list you chose (e.g., Lasqueti Dead).
Lasqueti.ca uses a sophisticated access control system to grant privileges to each user. This is the primary reason you need to log in to the site - so you can be granted the right access privileges.
The site administrator can change your "role" to grant you additional privileges.
The articles in this How-to will explain how you get access to the features you want....
Articles needed for this How-To:
Note: This article is about logging it to this website - if you are trying to access the
Lasqueti Wireless Internet Connection, please see lasqueti.ca/services/broadband
That's it!
The Lasqueti Transport Coop is a ride-share cooperative that supplies rides to those who need them. To become a driver for the Coop, you must meet some basic requirements. Then, simply add an entry to the Ride-share Drivers listing - here's how:
You should see your new listing in full. Notice there is an "Edit" tab at the top of the page - you can always return to this page and click on this tab to update or delete your listing. You should also see that your listing has been added to the main Ride-share Coop Drivers listing.
Voila!
If you maintain a page on the website, you can have a dynaimc article attached to it. Each time you add a new article it automatically replaces the one that was previously displayed on your page. All the articles you write are saved and available in your "blog". For example, you might use the articles to:
This feature needs to be added to your page, so contact the webmaster if you want this capability.
When you view the article, you'll see that it has "View" and "Edit" tabs. The View tab shows you what others will see when they see your article. The Edit tab allows you to go back and change ANY of the information you entered above, or even delete the article to remove it from the site completely. If you do delete the current article, your previous article will automatically show up on your page again (it always shows the latest article). You can ALWAYS edit your own posts on lasqueti.ca. So relax - mistakes happen, and you can fix them!
"Market Pages" were created for the Lasqueti Market Association, primarily as an easy way for farms, bakers, and craftspeople to maintain the listings in the Lasqueti Farmer's Market.
A Market Page allows you to maintain a list of produce or products you offer for sale. It is an easy and flexible way to keep your page up-to-date with what you currently have available. If you want to be part of the Farmer's Market and maintain your own Marktet Page, please contact the webmaster.
Note: you must be logged in to maintain your pages - the website "knows" that you "own" these pages, and so provides all of the editing options that are not visible to other users on the site.
A Market Page has 3 distinct components:
These 3 components are linked together automatically by the website, so that everything shows up where it should - your farm is listed in the Lasqueti Business Directory under Food lasqueti.ca/marketplace/business/directory, your products appear on the Browse Products page lasqueti.ca/marketplace/market/browse, and you are listed in the Farmer's Market lasqueti.ca/marketplace - you don't need to worry about how to get stuff in the right place, it is all taken care of.
You can add a new product by visiting your Market Page and selecting the "Add Product" tab, or by selecting "Post to Website... Product" from your personal menu (in the left sidebar).
Every product must have a Title - this is required. The title is what shows up in the product lists, so should describe the basic product. E.g., "Cucumbers", or "Rye Bread", or "Dreamcatchers". The only other two fields that you must always fill out are the Lasqueti Market category and the "This is related to..." page selection:
Important: In order to get all the "automated linking" stuff to happen, you need to ensure that you select your farm in TWO places on the Add Product form:
Ideally, this would be automated or at least require only one select, but I couldn't find an easy way to make it all work - I may be able to streamline this part of the interface in future.
All the other fields are optional - use whichever ones you feel are suitable for your purposes:
That's it. There is a fair bit to learn here, but once you've done it a couple times, it should be an easy process. If it's not, or if you need some extra help, please feel free to contact the webmaster.
January 2022 until further notice
Temporary Hold on Covid-19 Opinion Pieces
To subscribe to the Lasqueti E-mail List, you must have a "connection" to Lasqueti and its community. Simply visit: https://lists.lasqueti.ca
The system needs to confirm you email, so watch for the confirmation message and follow the instructions to complete the process.
Note: email providers with aggressive spam filters (e.g., gmail) often classify these messages as spam. Be sure to check your spam / promotions folder on gmail and drag messages back to your inbox to "train" the spam filter. Better yet, whitelist all email from lists.lasqueti.ca
The Lasqueti e-mail list is semi-automated, but every message is "moderated" by one of several community volunteers before being sent out to you. The list moderators ensure that spam is removed, and that submissions don't include long "reply quotes" or "signatures", or other irrelevant and distracting stuff (see Moderatrion Guidelines for details).
Please get time-sensitive postings sent in as early as possible - certainly by early evening - or your message may languish "in the queue" for a day. You can (and should) post event notices, important announcements, or classified ads on the Lasqueti web site (see http://lasqueti.ca/books/how-to/create-content ) - such posts are automatically cross-posted to the e-mail list. This allows anyone who checks the website, including those who do not subscribe to the e-mail list, to learn about your post right away.
If something very important, and time-sensitive, and comes up at the last moment, you could consider calling one of the moderators, wake them up and ask them to get out of bed, turn on their computer, and approve your posting. It had better be important and have just come up, and not be late because you didn't get around to it earlier. And should be followed-up with a nice loaf of bread, a chocolate cake, or other offering of appeasement ;-)
An account on https://lists.lasqueti.ca is required to manage your subscription preferences. This is not the same as a subscription to a particular email list - it is an account on the web service to manage subscriptions.
"Sign Up" for an account using link at top-right. You will need to confirm your email address, as usual.
Once logged in, use the drop-down menu under your name in top-right corner too access your "Mailman settings". Here you can manage your subscriptions with "Global preferences" (defaults that apply to all your list subscriptions), or "List-based Preferences" to override your default preference for individual subscriptions.
The "Account" settings on this same menu allows up to update your personal profile and change your password.
The screenshot below shows the preferences you can configure for your list subscription(s).
The Lasqueti email list currently has a temporary moratorium on full length opinion pieces related to Covid and vaccines.
If you want to share your thoughts on those topics with the list readers, please put them into a personal blog article. Your message to the list should contain only:
For the duration of the moratorium, only posts that meet these restrictions will be accepted. Any links to external sites supporting your views should not be included directly in your email to the list, rather you should include them in the blog article.
We know this is inconvenient and appreciate your cooperation through this period.
Every Lasquetian has access to a free, personal blog, on lasqueti.ca Here's how:
Pro tip: web editors can be finicky. If you are planning to write a longer piece, it is a good idea to use your computer’s text editor or something like a notes app to compose your article and copy-paste it into your blog. That way, you will have a backup if things go sideways.
If you already have a personal blog space or other channel on a different site, you may submit a link to any personal blog site.
There is often speculation about how the email list moderators make decisions. That speculation has, at times, devolved into rumours and accusations of bias and censorship. Given that most list moderation work happens in private, it's not surprising that some see it as a secretive, perhaps shady process.
This essay is intended to lift the curtain, shed a little light what happens on the list behind-the-scenes.
Yes. Some content sent to the Lasqueti email list is censored. Absolutely.
We reject and discard dozens of messages every month.
But these are not what most folks mean when they say the list is "censored". Usually they mean a post of theirs has been "rejected", and they feel their opinion is being stifled.
The email list software uses unfortunate terminology: "accept" "reject" "approve", "discard", ...
These terms merely describe an action a moderator can take (literally the labels on one of the limited set of buttons they can press). Unfortunately these terms also carry a lot of baggage.
When a moderator "approves" a message, they are not signaling they "approve of" the message content. Nor when they "reject" a message are they "rejecting" the value of its ideas or the person posting it. Though it's easy to see how people interpret it that way.
Most importantly, when a post is "rejected", the poster is invited to re-send their message back to the list. It is not a "rejection" so much as it is an opportunity for a "sober 2nd look" at your post from the perspective of a 3rd party who has taken time to read it carefully and think about how it will be perceived by list readers.
The vast majority of posters are grateful for the compassion in that act. But it does really piss some other off.
In case you've never receive a "rejection notice", here's the current template we use to notify a poster of the issue and what they can do to correct it: Rejection Notice Template
Content moderation is an extremely difficult balance. All over the world large media platforms like Facebook, Twitter, YouTube, and news comment boards are struggling to define objective criteria and processes for moderating content. They spend millions $$ on research and moderation teams. Here on the list, our approach has been to accept that content moderation is a subjective task, and to reduce bias in those subjective decisions by:
Occasionally a list moderator might feel compelled to offer some advice or perspective to a poster who has perhaps made a post in haste and maybe hasn't imagined how it might be (mis)interpreted. Some call this over-reach, others see it as an act of compassion, both for the sender and readers. It is these cases that cause the most controversy.
The moderators are volunteers, not professionals. They are subject to the same biases and blind spots as all of us. And they make mistakes. If you expect perfect, unbiased, objective moderation 100% of the time, you are going to be disappointed.
However, the protocols used to moderate list traffic ensure no individual moderator can make unilateral final decisions. For efficiency, moderators mostly work independently, each making a judgement call on the messages they process.
When a moderator makes a bad call, three corrective feedbacks are in place:
The people who moderate list traffic are bound to be biased. Recognizing that, we put in place mechanisms to ensure the list functions fairly and democratically in any case.
Peter has written a compact history of the email list here:
A Short History of the Lasqueti Email List
No one likes to be rejected. This term is overloaded with value judgments that simply are not intended when a post to the list is "rejected".
The rejection notice is intended to accomplish 3 things:
For those who've never received a "rejection notice", here's what that looks like:
=============================================================
email_list [at] lasqueti [dot] ca is moderated by a group of volunteers.
Moderation requests to reconsider a post are not uncommon.
A moderator took time to review your message and is returning it with their subjective opinion:Re: "Posting of your message titled "A long-winded diatribe on the state of man"
"""
This message exceeds the 500 word limit for list posts.
Please consider posting your article on lasqueti.ca and sending summary with a link to the list.
"""Please choose to interpret this as an attempt to help, and then:
1) revise / edit your post and resend it,
or
2) stand by your original message and resend it as-is (not as a reply please!)
or
3) wait and think on itIn any case, a different moderator will handle any follow-up post.
This process ensures that moderation is ultimately a shared-decision while allowing moderators to work efficiently without consulting on every message.
And it allows moderators to err on the side of caution: a message returned can simply be resent, but a message approved can never be retracted.List Moderation Guidelines: https://lasqueti.ca/files/moderation-guidelines.pdf
-----------------------------------These guidelines are a continuously evolving expression of our collective experience, community norms, and feedback.
Their goal is to keep the list useful for its subscribers and provide some guidance aimed at reducing bias and improving fairness and consistency.Moderators can not edit your message, only accept or reject it.
Please be sure to send any follow-up post EXACTLY as it should go out to the list readers.If you have constructive feedback or ideas for improving the list or moderation guidelines please send them out to the community on the email list, or feel free to contact us with any concerns or questions.
moderators [at] lists [dot] lasqueti [dot] ca
The Lasqueti E-mail List allows people with a Lasqueti connection to exchange information important to Lasquetians. Messages sent to the list are moderated to maintain the list’s nature, purpose, and usefulness.
This "how-to" provides technical documentation for moderators on how to use the Mailman moderation queue. Please see the Moderation Guidelines for information about how moderators should make decisions about messages sent to the list.
The list's moderation queue is maintained on a simple website, which shows all messages that are awaiting moderation.
You will need to "Sign Up" for an account at: https://lists.lasqueti.ca
Then, on lists where you have moderator role, this gives you access to the moderation queue:
https://lists.lasqueti.ca/postorius/lists/lasqueti_maillist.lists.lasqueti.ca/held_messages
As a moderator, you will receive an e-mail notification from the system whenever a new request to the list requires moderation. The notification contains a copy of the message, just as it will appear on the list, so you can review it before proceeding to the moderation queue.
Moderators also receive a daily notification if there are outstanding tasks in the moderation queue for that day.
There are two types of request that may require a moderator's approval:
Each moderation task held in the queue is listed with a number of "actions", with the most commonly used actions being: "Approve", "Reject", and "Discard"
To moderate a set of requests, tick checkbox beside each message to process, and press button with desired action. If you want to review the message itself, or supply a detailed rejection message, you can click the message link to process the message individually.
For a given request, the moderator may choose to:
Occasionally a post will need to be edited, usually because it's subject line is missing or meaningless, or because it contains a large "reply quote" or long-winded "signature", or because the contents are unacceptable in some way. Moderators are unable to make any edits - they can only accept or reject messages.
Attachment | Size |
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Moderation Guidelines (pdf) | 142.68 KB |
It is important that users receive a clear reason why their message is being rejected. This "rejection letter" should always be in neutral language to avoid insulting or antagonizing anyone. If you have suggestions or other "common" rejections, please add them as a comment below...
It is important that the moderator always offer to publish the message if the user edits and re-sends it. Thus, all "rejections letters" should include a phrase like:
Please edit and re-submit your message so I can forward it to the list readers. We are not in any way trying to censor your opinion, we are simply trying to ensure the list remains an accessible, useful source of quality information for its subscribers.
Best Practices and Guidelines can be viewed at: http://lists.lasqueti.ca
Your message was missing a meaningful subject line. The e-mail subject is used by the mail list software to create the "table of contents" for the daily digest. Many readers simply scan this topic list, so your message may go unread without a meaningful subject. Please re-send your message with the "Subject" field on the e-mail filled with a meaningful topic for your post.
Your message was followed by a long, irrelevant "reply quote" or "signature". We don't have the ability to edit messages sent to the list, and so need to request that you re-send this message without the block of irrelevant text. Feedback from list subscribers strongly indicates that such blocks make the list confusing and hard to read, so your assistance here is greatly appreciated.
We are reluctant to send this message out as-is - it is very long, and so likely to swamp other shorter notices in the digest. We hope you would consider posting the entire article on lasqueti.ca (say as a blog post) and then send a summary with a link to the article to the list? If you don't have an account yet, you can register for free here: http://lasqueti.ca/user/register
Sorry for the hassle, but feedback from list subscribers indicates that long articles cause a "trash button" response. We are not attempting to censor anything here... just trying to strike a balance.
We have a feeling that some list subscribers may find this post overly aggressive / rude. Our goal is not to censor your opinion, but we do need to consider that list members may unsubscribe if they find the tone on the list offensive. Since reducing the list audience diminishes its usefulness, we need to balance these two concerns. Please consider re-wording your message using more neutral language, and re-submit it so we can send it out to the list.
Your message was flagged because we felt it could be considered defamatory. We define defamatory as "Any disparaging statement made by one person about another - a statement that makes a claim, expressly stated or implied to be factual, that may give an individual or group a negative image (see http://en.wikipedia.org/wiki/Slander_and_libel). Please understand that we are not lawyers, and cannot make any fine distinctions on these matters. We have an obligation to the list readers to block anything that could be considered defamatory, and err on the side of caution in this respect. Please consider re-wording your message to avoid making unproven allegations or specious claims, and re-submit it so we can send it out to the list.
The Lasqueti e-mail list is restricted to folks with a Lasqueti connection, as a basic safeguard for those who send messages to the list. I'm sorry we didn't recognize your name and didn't find you in the phone book - would you be so kind as to provide us with a Lasqueti connection so we can approve your subscription request?
Note: This article is about logging it to this website - if you are trying to access the
Lasqueti Wireless Internet Connection, please see lasqueti.ca/services/broadband
-> Wondering? Why might you want to log-in?
-> Need an account? How To: Create an Account.
-> How do you know if you are logged in? If there is a menu in the left sidebar with your user name on it, you are logged in. If there is a "Login" tab in the top-right corner, you are not logged in - mouse-over "Login" to expand login box.
-> Getting wierd behaviour? Please update your browser to the latest version, or.... get FireFox : it's just better. Try the advice below, then Contact the webmaster - please report your browser version and describe the issue - thanks!!! You're help finding bugs is much appreciated.
-> Got an account and having trouble? Try ...
Still can't get in? Please use the "Contact" link on the Quick Links menu to contact webmaster - carefully describe the problem you are having.
LIAS is a volunteer based society, created by this community, run by this community, to serve this community, and it needs this community’s support and cooperation to continue offering affordable, quality service.
LIAS operates primarily on volunteer labour. The concept is that management works to maintain the integrity of the system and members take care of their own connections and installations.
These articles are intended to help you help us maintain the LIAS Wireless Internet Service.
Step 1: Choose the RIGHT plan!
You need to choose a wireless internet service plan that will cover your needs to avoid paying expensive “overage” charges, assessed if you exceed your plan's monthly limit. Check which plan you are currently subscribed to and paying for, and consider moving to a higher usage plan if you will be using the Internet more heavily.
For current plans, rates, and bandwidth limits, please see: http://lasqueti.ca/services/broadband#rates
Step2: Check your Internet usage
Usage can vary widely, depending on the amount of data you upload or download. You can log into the Mikrotik system at http://aux.lsqt.net/user/fw at any time to review your data use.
If you don’t already have your login and password, email service [at] lias [dot] ca or phone 855 SOS LIAS, (855 767 5427)
If your login information is not accepted then your info is incorrect or the user manager is down* and you will need to try again later.
Step3: Understanding your Interent Usage
LIAS measures your usage in Megabytes and Gigabytes. Your upload and download usage is shown on the Mikrotik user manager page.
Mb, MiB, MB, Mbps = megabyte
Gb, GiB, GB = gigabyte
There are 1024 Mb in 1 Gb.
* The Mikrotik UserManager has been known to stop working if you log in with Chrome or Firefox. This can get a bit confusing. In order to stop the loop, it is necessary to have the cursor pointed at the ‘stop page loading x’ or the ‘browser window x’, ready to click, and then hit the return/enter button to close the error dialog box followed by quickly clicking the x to either stop the page loading or close the browser window. Often it is possible to use the ‘activity monitor’ in OS X or the ‘task manager’ in Windows to close the browser and stop the loop.
Internet not working?
Step1. Turn your computer, router and aerial off. Then turn the aerial, router and computer back on, in that order. Wait for a count of 60 between turning each on.
Step 2. If still out of service contact a neighbour on the same access point to see if others are having problems.
Step 3. If more than one member is without connection then one of them should call the tech line and report the problem with pertinent details. 1.855.SOS.LIAS or 855.767.5427
Step 4. If the problem is at the member’s site then they will need to arrange to have it fixed themselves.
If you want an installer or the tech assistant or the network manager to come to your home then there is a $25.00 an hour charge with a $50.00 minimum. Call 1 855 767 5427, or if you can email, service [at] lias [dot] ca
You will log in to the app here:
(tip: bookmark that page)
Use your lasquet.ca login and password.
Note: the AP app is NOT accessed via lasqueti.ca, you must login to the app here: http://ap.lias.ca/
To help us ensure the integrity (and privacy) of the data stored in the AP app, each user is given a fairly restrictive set of permissions (e.g., LIAS directors, staff, volunteers, and members have different permissions and capabilities on the site).
As a Maintainer, you should be able view the Access Point Summary, and submit AP Inspection Reports:
In the Access Point Summary, you can get a quick overview of the status of each AP -- when was the last time it was maintained, are there any outstanding maintenance items that need attention, etc.
You can click on any AP in the summary to view detailed information about that AP, including a list of members connected to the AP.
For AP's with remote monitoring systems, you will also get a summary of the live voltage and a link to access the remote monitoring system to view charging history.
The heart of the system are the inspection reports made by volunteer AP Maintainers when they visit an AP site.
From the "Access Points" menu, choose "Submit AP Inspection Report".
You will be presented with a form to record details about your inspection, to make note of any repairs, maintenance, or supplies required at the AP, and to notify LIAS tech staff if there is an issue that needs immediate attention. You can attach one or more images to your report, if a photograph or diagram is required.
If you have a mobile phone or tablet, you can enter the form data directly while on-site. Otherwise, you could print a paper copy of the form (download printable PDF here) to fill-out on-site, and then enter the report information when you are back to your computer.
Each AP maintains a 'Job List' for tracking on-going projects, equipment requests, etc. You'll find the job list at the bottom of the AP page, and there you click on any job to see the current status or add a new comment. You can also make a request or suggestion by adding a new job for the AP.
If the Access Point is likely to be powered down during maintenance or you need to contact all members connecting to a specific AP, a link on the AP page allows you to send an e-mail to all the AP users:
The LIAS AP app is a custom-built piece of software, designed to improve communications between the board, staff, volunteers, and members. If you have questions about how it works, or suggestions for new features or ways in which it could be improved to serve your needs better, please contact us -- your feedback is very much appreciated.
LIAS provides an e-mail service for it's members on the lasqueti.ca domain. Please contact LIAS for more information about obtaining a lasqueti.ca e-mail account.
The document attached below provides a general overview of how the e-mail system works, which will allow you to be more effective when configuring and using your e-mail client program.
Below are the basic configuration instructions for using the LIAS lasqueti.ca e-mail system:
You can change your e-mail password on the web at: https://my.opalstack.com/mail/password/
Supply your mailbox name (this is your username / login id, NOT your e-mail address) and password, and select a new p/w you can remember.
You can use webmail to check and send mail when away from your home computer:
For complete documentation on using the webmail service, see:
https://docs.opalstack.com/user-guide/email/#webmail
Your "email client" is the program used to read and send e-mail. On Mac, this is called "Mail"; on Windows, I recommend you use Thunderbird (see notes about Outlook below). Please see the attached document below if you want a better understanding of what these terms mean and how the e-mail system works.
Use your mail client program to create an "account" for your new e-mail address - you will need your
in addition to the information below to specify your incoming and outgoing mail servers.
Incoming Mail Server (POP or IMAP) : mail.de.opalstack.com
(port 995 (POP) or 993 (IMAP) with SSL turned on)
*** The server requires authentication using your mailbox name and p/w
- Outgoing Mail Server (SMTP): smtp.de.opalstack.com
(port 465 with SSL turned on)
*** Authentication: "Use user name and password" (mailbox name / password as above)
Should I use the POP or IMAP protocol for incoming mail?
When you send or receive e-mail the first time, your mail client may ask for you p/w if there was not a place to enter it in the account configuration screen.
For complete documentation, including step-by-step tutorial on configuring your mail client, please see:
https://docs.opalstack.com/user-guide/email/#email-client-configuration
Note to Windows Users: Don't use Outlook or Outlook Express!!!!
This is based on years of experience with this tool and the havoc it can create. Most e-mail viruses target Outlook because of its wide spread use and Microsoft's notorious security lapses.
I ***highly*** recommend that you select a different e-mail client. I have used Thunderbird ( http://www.mozilla.com/thunderbird/ ) - it is open-source, freely available, popular, easy to use, well tested, and has good security. I have been quite happy with it and personally I think it is a better designed piece of software.
I needed to say that, but if you must go on using Outlook, I promise not to hold it against you ;-)
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How E-mail Works (pdf) | 145.19 KB |